Frequently Asked Questions

Walk-In Appointments

The doctors here welcome walk-in patients; however, please be advised that wait times may occur. As they primarily operate by appointments, there could be occasions where accommodating walk-ins may not be possible. The doctors appreciate your understanding and encourage you to schedule appointments for more timely and efficient service.

How can I make an appointment?

You do not need a referral letter to attend a Next Practice medical centre. All appointments can be easily booked online on our website. If you need help booking an appointment please contact a friendly Patient Advocate by phone.

What is MyMedicare?

MyMedicare is a new voluntary patient registration model. It aims to strengthen and formalise the relationship between patients, the medical services clinic, general practitioner (GP) and primary care teams. Evidence shows that seeing the same GP and healthcare team regularly leads to better health outcomes for patients.

You can formally register with the medical services clinic or register with your preferred GP from 1 October 2023.

Learn more about how to register on our MyMedicare at Next Practice page. Or you can contact the Patient Advocates at the clinic directly for more information.

How can I reschedule or cancel an appointment?

If you need to reschedule or cancel your appointment, please notify the centre at least one business day prior to the appointment.

If you fail to attend or give less than 2 hours notice that you cannot make your appointment a minimum fee of $30 applies.

What should I do if I need medical care after hours?

Next Practice Claremont does not provide after-hours services directly.

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If you require medical care outside of our opening hours, please contact Night Doctor, who provide home visit and telehealth services in our area.

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📞 You can reach Night Doctor on 1300 644 483

🌐 visit www.nightdr.com.au to book online.

🚑 If it is an emergency, please call 000 immediately.

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